Exam code : CLSSYB
Exam name : Certified Lean Six Sigma Yellow BeltWhen a process has proven itself to function at a Six Sigma level this means there are less
than ________ defects per million opportunities.
Six Sigma refers to a process whose output has at least 95% of its data points within 6
Standard Deviations from the Mean.
Training cost is $3,000 and a project required an initial investment of $12,000. If the project
yields monthly savings of $1,800 beginning after 3 months, what is the payback period in
months (before money costs and taxes)?
The ROI for a project is a measurement metric that stands for Return on Investment and is
one of the methods used to measure the success of a Lean Six Sigma project.
The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve
Voice of the Customer is a Lean Six Sigma technique to determine the ___________
attributes of a product or service.
Benefits and working conditions would be primarily the concern of which of the following?
A. Voice of the Customer
B. Voice of the Employee
C. Voice of the Business
D. Voice of the Process
In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs,
are the __________ variables.
A. Independent, dependent
B. Individual, multiple
C. Sole, multiple
D. Dependent, independent
When we assess the Voice of the Customer we are attempting to determine the gaps in our
processes between “what is” and __________________.
A. “What isn’t”
B. “What will make money”
C. “What will cost less”
D. “What should be”
Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a
The Pareto Chart is a tool that displays data that typically follows what ratio?
Al bought a handheld GPS from his local electronics store. When he entered an address it
would not function. For the manufacturer of the GPS this would be categorized as what
type of cost?
A. Internal Failure Cost
B. Prevention Cost
C. External Failure Cost
D. Appraisal Cost